{"id":9,"date":"2022-05-20T14:09:51","date_gmt":"2022-05-20T14:09:51","guid":{"rendered":"http:\/\/sanaa-art.com\/?page_id=9"},"modified":"2024-01-23T11:09:59","modified_gmt":"2024-01-23T11:09:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/sanaa-art.com\/index.php\/refund_returns\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9\" class=\"elementor elementor-9\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8d22347 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8d22347\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d995fbb\" data-id=\"d995fbb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9c29c26 elementor-section-height-default elementor-section-boxed elementor-section-height-default\" data-id=\"9c29c26\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d294e0b\" data-id=\"d294e0b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-da5e27f elementor-widget elementor-widget-spacer\" data-id=\"da5e27f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b5df4d3 elementor-widget elementor-widget-heading\" data-id=\"b5df4d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb2dc9e elementor-widget elementor-widget-text-editor\" data-id=\"bb2dc9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><strong><em>Damaged artworks<\/em><\/strong><\/p>\n<ul>\n<li>Step 1 \u2013 Please send an email to <strong><em><a href=\"mailto:ask@sanaa-art.com\">ask@sanaa-art.com<\/a> <\/em><\/strong>with the subject \u2018damaged order\u2019 within seven (7) days of your merchandise delivery date.<\/li>\n<li>Step 2 \u2013 Keep and use the original packaging!<\/li>\n<li>Step 3 \u2013 Please also add photos or videos of damaged artwork and packaging in your email to&nbsp;<strong style=\"caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);\"><em><a href=\"mailto:ask@sanaa-art.com\">ask@sanaa-art.com<\/a><\/em><\/strong><\/li>\n<li>Step 4 \u2013 A support representative will contact you to discuss next steps.<\/li>\n<\/ul>\n<div>&nbsp;<\/div>\n<div>&nbsp;<\/div>\n<p><strong><em>Refunds and Returns<\/em><\/strong><\/p>\n<ul>\n<li>We give you up to seven (7) days to decide whether you\u2019d like to keep the artwork or return it for a refund.<\/li>\n<li>All purchased artworks are eligible for return if it is returned to ArtAfrica in its original condition and packaging.<\/li>\n<li>The return guarantee is not applicable to artworks or items on a sale, discount and promotion.<\/li>\n<li>A collector \/ customer has seven (7) days after receipt to contact&nbsp;<strong><em><strong style=\"caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-style: normal;\"><em><a href=\"mailto:ask@sanaa-art.com\">ask@sanaa-art.com<\/a><\/em><\/strong>&nbsp;<\/em><\/strong>about the intent to return an artwork. After seven (7) days returns are not acceptable.<\/li>\n<li>All returned artworks must be shipped out by the collector \/ customer within three (3) days after confirming the return with ArtAfrica.<\/li>\n<li>You will not be eligible for refund on Artworks that are returned without prior seven (7) day notice to&nbsp;<strong><em><\/em><\/strong><strong style=\"caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);\"><em><a href=\"mailto:ask@sanaa-art.com\">ask@sanaa-art.com<\/a><\/em><\/strong><\/li>\n<li>Do not ship the artwork before contacting ArtAfrica, you must first contact&nbsp;<strong style=\"caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0);\"><em><a href=\"mailto:ask@sanaa-art.com\">ask@sanaa-art.com<\/a><\/em><\/strong><\/li>\n<li>For international returns, additional shipping fees may apply.<\/li>\n<\/ul>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Returns Policy Damaged artworks Step 1 \u2013 Please send an email to ask@sanaa-art.com with the subject \u2018damaged order\u2019 within seven (7) days of your merchandise delivery date. Step 2 \u2013 Keep and use the original packaging! Step 3 \u2013 Please also add photos or videos of damaged artwork and packaging in your email to&nbsp;ask@sanaa-art.com Step [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":12,"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":15455,"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/pages\/9\/revisions\/15455"}],"wp:attachment":[{"href":"https:\/\/sanaa-art.com\/index.php\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}